June 1, 2018

Your privacy is for Exxaero International B.V. very important. We therefore comply with the privacy law. This means that your data is safe with us and that we always use it properly. In this privacy statement, we explain what we do at the website www.exxaero.com with information we learn about you.

If you have any questions or would like to know exactly what we keep about you, please contact Exxaero International B.V ..

Statistics and profiling
We keep statistics about the use of our website, whereby we can also view individual data. With these statistics we improve our website so that, for example, only relevant information is shown. We can combine your personal data to find out more about you. We will of course respect your privacy at all times. If you do not want this, you can always report this to us.

For this we use your e-mail address, gender, telephone number and name and address details. We do this based on your permission. We keep this information for one year.

Contact form and newsletter
With the contact form you can ask us questions or make requests.

For this we use your telephone number, e-mail address, gender and name and address details. We do this based on your permission. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily get the information for follow-up questions. We can also train our customer service to become even better.

You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. You can also pass this on via your account.
Your e-mail address will only be added to the list of subscribers with your permission. This data is saved for up to a month after you cancel the subscription.

Your account
You must first register for certain parts of our website. You must then provide information about yourself and choose a username. With this we create an account, on which you can log in with that username and a password of your choice.

For this we use your telephone number, name and address details and e-mail address. We do this based on your permission. We save this information for up to six months after you close the account.

We save this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary on the website. You can adjust information via your account whenever you want.

We would like to send you advertising about offers and new products or services. We do this:

by email
via social media
You can object to this advertising at any time. Every e-mail contains an unsubscribe link. You can block us or use the unsubscribe option. You can also pass this on via your account.

Location information
Sometimes it is necessary for our website www.exxaero.com to find out where you are. We will then ask separately if we are allowed to know this and only if you give permission, will we receive this information.

For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the creators of this software (such as Google Maps) do with it. So always read their privacy statements.

Providing to other companies or institutions
With the exception of the aforementioned partners, we will not, under any circumstances, give your personal data to other companies or institutions, unless we are legally obliged to do so (for example, if the police so require in the event of a suspicion of a crime).

Social media buttons are included in our website. With this, the administrators of these services collect your personal data.

Our website uses cookies. Cookies are small files in which we can store information so that you do not always have to enter it. But we can also see that you visit us again.

When you visit our website for the first time, we display a message explaining cookies. Hereby we will ask for your agreement for the use of these cookies.

You can disable the placement of cookies through your browser, but some things on our website will no longer work properly.

Security of personal data is very important to us. We ensure that your data is properly secured with us. We always adjust the security and pay close attention to what can go wrong.

Data protection officer
We have appointed a so-called data protection officer. This person is responsible for the privacy within our organization. Our data protection officer is called Marc Muis and can be reached by e-mail at m.muis@exxaero.com and by telephone on +31 629011864 for all your questions and requests.

Changes to this privacy statement
When our website changes, we must of course also adjust the privacy statement. Always pay attention to the date above and check regularly for new versions. We will do our best to announce changes separately.

View, change and delete your data
If you have questions or want to know what personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:
get an explanation about what personal data we have and what we do with it
access to the precise personal data that we have
having errors corrected
the removal of outdated personal data
withdrawing permission
object to a specific use
Please note that you must always clearly state who you are, so that we are sure that we will not modify or delete data from the wrong person.

To file a complaint
If you believe that we are not helping you in the right way, you have the right to submit a complaint to the regulator. This is called the Dutch Data Protection Authority.

Contact details
Exxaero International B.V.
Airport road 13
5657 EA Eindhoven
+31 040 2882800